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Privacy & terms.
Our messaging privacy policy, terms, and text message opt-in instructions.
MBY Messaging Privacy Policy
Last updated: October 7, 2026
This policy explains how MBY Services ("MBY", "we", "us") collects, uses and protects information when you agree to receive text (SMS) messages from us.
Information we collect
When you opt in, we collect your mobile phone number, your name, and any details you choose to share with us, along with a record of your consent.
How we use your information
We use your mobile number only to send messages you have asked for, such as appointment reminders, account and service updates, document requests, payroll notifications, and replies to your questions.
No sharing of mobile numbers
We do not sell, rent, or share your mobile number or SMS opt-in consent with third parties or affiliates for marketing or promotional purposes. Mobile information is shared only with service providers that help us deliver messages, and only as needed to provide that service.
Message frequency
Message frequency varies based on your account activity and the services you use, typically up to 100 messages per month.
Message and data rates
Message and data rates may apply. Check with your mobile carrier for details about your plan.
Opting out and help
You can stop messages at any time by replying STOP. You will receive one confirmation message and no further texts. Reply HELP for help, or email accounts@mbyservices.com. Carriers are not liable for delayed or undelivered messages.
Security
We use reasonable administrative and technical safeguards to protect your information from unauthorized access or disclosure.
Contact us
Questions about this policy? Email accounts@mbyservices.com.